Giveaway Guidelines

In Short

• It's free. You never need to buy anything to take part or to win.
• You must be 18 or older, with one Fusey account per person.
• Complete tasks on the Giveaway Page to earn tickets. More tickets means a better chance, never a guaranteed win.
• Winners are drawn at random by our system, and each person can win at most one prize per giveaway.
• Winners must claim their prize within 14 days.
• We never ask for your password, login codes, card details, or a fee to claim a prize.

Who Runs the Giveaway

• Partners may contribute prizes or promotional activities. That doesn't make them organisers (see Partners).
• These guidelines only cover giveaways that Fusey organises. A giveaway organised by an advertiser, creator, or other user is that organiser's responsibility. For a giveaway in a Campaign, the Advertiser Guidelines apply.

Dates and Times

• The Giveaway Page shows the end date and time of the giveaway, and a countdown until it ends.
• Claim your tickets before the giveaway ends. After it ends, you can no longer claim tickets or complete tasks.
• The claim time Fusey records decides whether a ticket was claimed on time, unless it is shown to be a technical error.

Who Can Take Part

1. Be at least 18 years old.
2. Live in a country where taking part is allowed. If the Giveaway Page limits a giveaway to certain countries, only residents of those countries can take part.
3. Have an active Fusey account in good standing.
4. Give accurate account and participation information.
5. Follow these guidelines and all applicable laws.
6. Not be barred from taking part by sanctions, trade restrictions, or local regulations.

• Fusey employees and directors, anyone directly involved in running the giveaway, and members of their household.
• Anyone suspended or banned from Fusey for fraud, abuse, or serious violations.

Free to Enter

• Creating a Fusey account and taking part in a giveaway is free. You join by claiming your first ticket from a task on the Giveaway Page.
• Buying a Fusey promotion doesn't earn tickets by itself. Only advertisers who ordered from a creator can review that creator, so the review task is only open to participants with a past order, and earns tickets for each creator reviewed. Every other task is free, and you can win without ever buying anything.
• Buying from a partner, donating, or spending money on any related product doesn't earn tickets.
• You pay your own normal internet or mobile data costs.

Tickets

Earning Tickets

• Visiting a creator, partner, or Fusey page.
• Joining a Discord server, such as a partner's or Fusey's. To claim this task, you connect your Discord account to Fusey, so we can check that you joined.
• Liking creators on Fusey.
• Reviewing a creator you ordered from, during the giveaway. Every review earns the same tickets, whatever its rating, so your review stays your honest opinion. Fusey may cancel the tickets of a review that breaks our Terms of Service.
• Other free, clearly described activities on the Giveaway Page.

Ticket Rules

• Tasks are optional.
• Only tickets that Fusey records count.
• Refreshing pages, repeated automated visits, scripts, bots, or other artificial activity don't earn valid tickets.
• You can't claim a task more often than the Giveaway Page shows.
• Tickets have no money value. You can't buy, transfer, trade, sell, or exchange them for cash.
• Tickets only count for the giveaway you claimed them in.
• It's up to you to claim your tickets before the giveaway ends.
• When a task uses an outside service, that service's own rules apply. Tasks never require prohibited engagement manipulation or paid subscriptions.

If a Ticket Is Wrong

• If a ticket was recorded incorrectly, contact Fusey with evidence before the giveaway ends. We review reasonable requests and correct confirmed errors.
• Fusey may cancel tickets obtained through manipulation or technical exploits, after a reasonable review of the evidence.

Fair Play

• Taking part with several accounts controlled by the same person.
• Creating fake, disposable, or misleading identities to get more tickets.
• Using automated tools, scripts, bots, macros, or other systems to complete tasks or claim tickets.
• Exploiting bugs, vulnerabilities, or unintended behaviour in the giveaway.
• Giving false evidence that you completed a task.
• Lying about your age, location, identity, community ownership, or eligibility.
• Accessing another participant's account without permission.
• Selling, transferring, or trying to exchange tickets or prizes against these guidelines.
• Manipulating participation records, or trying to influence the draw.
• Coordinating fraudulent participation, or deliberately interfering with other participants.
• Getting around restrictions we placed on you before for eligibility or fraud.

1. Reject or remove the affected tickets.
2. Pause your participation during an investigation.
3. Disqualify you.
4. Hold back a prize until your eligibility is reasonably verified.
5. Restrict your account under our Terms of Service.

Prizes

• Prizes can't be exchanged for cash, unless stated otherwise.
• You can't sell or transfer a prize without Fusey's prior written approval.
• Unused promotional credit or vouchers can't be withdrawn as cash.
• External prize providers may have their own redemption terms.
• If a prize needs a gaming community or server, the winner gives the reasonable details needed to deliver it.
• A prize can't be used to promote illegal content, or content that the relevant provider's policies forbid.

If a Prize Becomes Unavailable

• If a prize becomes unavailable for reasons outside Fusey's reasonable control, Fusey may give an equivalent or more valuable replacement where the law allows, and explains the change to the winner.
• Fusey doesn't lower the value of an advertised prize, or refuse a prize that was validly won, because a partner withdraws its support.

Partners

• A partner's involvement never requires you to buy from, subscribe to, or keep a business relationship with that partner.
• Some partner links may be referral links that could benefit Fusey. You never have to buy through them, and buying through them doesn't earn tickets.
• Fusey arranges the delivery of the prizes on the Giveaway Page. Partners remain responsible for running their own services, and their quality, under their own terms.
• Nothing here removes rights or remedies you have under mandatory law.

How Winners Are Drawn

• Each giveaway has one draw, after it ends. Our system draws the winners at random from all eligible participants. Fusey staff start the draw, but Fusey staff and partners don't choose winners.
• Each valid ticket has an equal chance, so your chance of winning grows with your share of all valid tickets.
• Each participant can win at most one prize per giveaway. Prizes are awarded in the order the Giveaway Page lists them: the first participants drawn win the first prize, as many as its quantity, the next participants drawn win the next prize, and so on. If there are fewer eligible participants than prizes, the last prizes have no winner.
• Before the draw, Fusey may check tickets for validity, duplicates, eligibility violations, and suspected manipulation. Tickets cancelled for legitimate reasons don't take part. Accounts that are deactivated or deleted at the time of the draw are not included.
• We keep the tickets and the results of the draw, so they can be reviewed if needed. On request, we give any participant an overview of the prizes awarded.

Claiming Your Prize

• Fusey may ask for reasonable information to check your eligibility, arrange delivery, and meet our tax obligations.
• Keep an email address you can access on your account, and check the Giveaway Page after the giveaway ends.

• Don't claim it within the claim period.
• Refuse it.
• Can't reasonably be contacted.
• Don't provide the needed verification after a reasonable chance to do so.
• Turn out to be ineligible.
• Turn out to have broken these guidelines.

Prize Delivery

• Sending a voucher or redemption code.
• Giving promotional credit or a discount for Fusey promotions.
• Arranging an advertising or promotional placement.
• Arranging the delivery of artwork or another digital service.

• For prizes that need a creator or community partner, Fusey tells you the next steps. Cooperate reasonably and give the information needed for delivery.
• If something outside Fusey's reasonable control delays delivery, we tell you and take reasonable steps to complete it.

Digital Vouchers

• A voucher is delivered once a valid redemption code, or an equivalent way to redeem it, has been securely given to the verified winner. The prize details show expiry dates, country restrictions, and provider conditions.
• If a code doesn't work when you first receive it, tell Fusey promptly with reasonable evidence, so we can look into it and fix it.
• Fusey isn't responsible if a correctly delivered code is lost or misused because the winner shared or mishandled it, unless the law says otherwise.

Promotional Services

• Promotional prizes follow their published scope, duration, content requirements, scheduling conditions, and legal restrictions.
• A promotional placement doesn't guarantee any number of views, subscribers, customers, conversions, revenue, or other commercial results, unless the prize expressly promises them.
• Custom artwork prizes are limited to the deliverables and revisions shown on the Giveaway Page when the giveaway starts.

Announcing the Results

• After the draw, the Giveaway Page shows each winner's Fusey display name and profile picture next to the prize they won. Fusey may also share the results on its official community channels. We never publish contact details or other personal information.
• Your display name may be your real name, for example when you signed up with Google. To show another name, change your display name in your settings before the draw.
• We publish the results within three months after the giveaway ends.
• We may invite winners to share testimonials, screenshots, or promotional content about their prizes. This is voluntary, and saying no doesn't affect your prize.

Your Personal Data

Complaints

Other Rules

Technical Issues

• Fusey takes reasonable measures to keep the giveaway accurate and available, but interruptions, connection problems, outages of other services, or software errors can still happen.
• If a technical issue affects tickets or participation, Fusey may investigate and correct the affected records, and pause the affected features to protect the giveaway.
• Only if a significant technical issue prevented fair participation, Fusey may take proportionate corrective measures, such as extending the giveaway where lawful and necessary.
• We announce these measures openly, and never use them to arbitrarily reduce valid participants' rights.
• Deliberately exploiting a technical problem to gain an unfair advantage is not allowed.

Changes and Cancellation

• Fusey may make administrative or technical clarifications to these guidelines, only if they don't disadvantage existing participants.
• We don't change prizes, eligibility, ticket values, the draw method, or other essential conditions during a giveaway to participants' disadvantage, unless the law requires it.
• Fusey may suspend or change a giveaway only in exceptional cases, such as a serious security incident, proven widespread fraud, a legal prohibition, or events outside our reasonable control, and only as far as reasonably necessary.
• Fusey cancels a giveaway only when continuing is unlawful or genuinely impracticable, and no reasonable alternative exists. Where possible, we keep valid tickets.
• The Giveaway Page explains any material change, suspension, or cancellation.
• These rules never let Fusey avoid delivering prizes already validly awarded, or override its obligations under mandatory law.

Taxes and Costs

Liability and Conduct

• Fusey runs giveaways with reasonable care and under the applicable law.
• As far as the law allows, Fusey isn't responsible for losses caused only by circumstances outside its reasonable control, such as incorrect information from a participant, a winner sharing a voucher code, or outages of other services.
• Nothing in these guidelines excludes or limits liability for fraud or intentional misconduct, or any liability that the law doesn't allow us to exclude. Nothing here limits your mandatory rights, or Fusey's duty to run giveaways fairly and deliver valid prizes.
• Treat staff, partners, and other participants with respect. Harassment, threats, impersonation, deliberate disruption, attempted extortion, and abuse of the giveaway are not allowed.
• Genuine complaints, negative feedback, and good-faith reports of technical or legal problems are welcome, and never lead to disqualification by themselves.
• When conduct breaks these guidelines or our Terms of Service, Fusey may take proportionate action.

Other Platforms

Governing Law

• These guidelines are governed by Dutch law. Disputes go to the competent courts in the Netherlands, unless mandatory consumer law lets you go to court in another country.
• Nothing in these guidelines removes the mandatory rights that consumer law gives you.
• If any part is invalid or unenforceable, the rest still applies, as far as the law allows.
• If the Giveaway Page and these guidelines conflict, the Giveaway Page decides the giveaway-specific details (dates, tasks, tickets, prizes), and these guidelines decide general participation and administration, always subject to mandatory law.

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