Fusey is a platform that connects community owners with content creators for safe, escrow-protected promotions. We eliminate the risks of Discord DM deals by verifying creators and holding payments until deliverables are approved by you.
Need help with something?
Get instant answers from our FAQ or reach out to our support team.
Getting Started
Sign up, then connect your social media accounts. Include a convincing bio, high-quality banner image, and at least one promotional package with clear pricing and deliverables. Your profile becomes publicly visible as soon as you complete it.
Go to the Social Media section, select your platform, log in, and authorize Fusey. We'll automatically pull and display your follower count and engagement metrics on your profile.
Creating Packages
Go to the Packages section and create a new package. Define the type of promotion, price, duration, and specific deliverables so community owners know exactly what they are getting.
You can create multiple packages with different pricing and deliverables.
Yes, you can update your package pricing at any time from the Packages section. Changes only affect new orders and will not impact any existing bookings.
Orders & Payments
You have 72 hours to accept or decline a booking. If you don't respond within 72 hours, the order is automatically declined and the community owner is refunded. There's no penalty for declining.
Yes, communication is encouraged. Update buyers on progress, ask clarifying questions, and notify them when you submit the deliverable.
Payment is released from escrow once the community owner approves your delivered promotion. The community owner has 72 hours to review, if they don't act, the delivery is automatically approved and payment is released. Funds are then transferred to your connected payout account within a few business days.
Problems & Disputes
Our team reviews evidence from both sides and reaches a fair resolution within 3-5 business days. Providing clear proof of delivery such as screenshots and links will help your case.
Report them immediately. We have zero tolerance for harassment. Provide screenshots and we'll investigate within a few business days. Confirmed cases result in account suspension.
You have 72 hours to accept or decline. If you don't respond, the order is automatically declined and the community owner is refunded. If you frequently decline or fail to accept incoming orders, your account may receive a temporary cooldown, limiting new bookings for a period of time. Consistently accepting orders keeps your profile in good standing and improves your visibility on the platform.
Account & Profile
You can request account deletion from your account settings. Note that any active orders must be completed or resolved before your account can be permanently deleted.
Yes, you can update your username from your account settings. Note that your public creator profile URL will change, so make sure to update any links you have shared with your audience.
Still need help?
Our support team is available 24/7 to assist you with any questions or concerns